Travel Noire App Community Manager
Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio,including Blavity, Blavity360º, AfroTech, Talent Infusion, 21Ninety, Travel Noire, Home & Texture, and Blavity House Party. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.
Job Summary:
Blavity is launching the Travel Noire mobile app and is seeking a Community Manager (Contract) to support community growth, engagement, and programming. This role will focus on driving meaningful conversations within the app, serving as a direct point of connection between the Travel Noire audience and internal teams.
This is a traditional app community management role centered on relationship-building, responsiveness, and live programming, not social media posting. The Community Manager will support monthly live events, respond directly to users in-app, and surface insights to help shape the evolving community experience. If successful, there is an opportunity for this role to be expanded to include other app community management.
This is a 1099 contract position reporting to the Chief of Staff with strong collaboration with the Travel Noire content/marketing team.
Contractors are required to provide all necessary equipment for the role, including but not limited to laptop computers, cell phones, and any other electronic devices.
Responsibilities
- Manage day-to-day engagement within the Travel Noire app, including DMs, questions, comments, and community discussions.
- Respond directly to community members, fostering trust, participation, and ongoing dialogue.
- Monitor in-app activity to identify what users are engaging with, curious about, and requesting.
- Drive engagement metrics tied to sign-ins, downloads, and active participation.
- Curate one live community event per month, including:
- Organizing event topics and positioning them for the community
- Booking speakers using existing topic and speaker lists
- Using Posh for event marketing
- Scheduling, hosting, and recording Zoom events
- Partnering with Marketing Team to promote events externally
- Maintain organized documentation of community feedback, engagement trends, and event outcomes.
- Share community insights and feedback with internal stakeholders to inform programming and product decisions.
Qualifications:
- Education:
- B.A. in communications, marketing, media, or a related field (or equivalent experience)
Required Experience:
- Must love travel and actively travel domestically and internationally
- 2 years of experience in community management, audience engagement, or membership-based platforms
- Experience managing in-app or platform-native communities (mobile apps, forums, or similar environments)
- Strong written communication skills and comfort engaging directly with users in real time
Preferred Experience:
- Experience supporting app launches or early-stage community growth
- Familiarity with live virtual events and community-driven programming
Technologies:
- Comfort using Zoom, Google Suite, and community or engagement platforms
- Ability to learn and navigate new tools quickly
Details:
- The hourly rate for this position is $35 per hour.
- This role is expected to require approximately 5–8 hours per week, with room to grow with app growth
- This is a contracted, remote, U.S.-based role.
- Candidates must be authorized to work in the U.S.
Candidates must be available to work in alignment with the Eastern Time Zone a few hours a day but can mostly be done on your own schedule.