Associate Director, Client Operations - Live Events
Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, AfroTech, Talent Infusion, 21Ninety, Travel Noire, Home & Texture, and Blavity House Party. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.
Job Summary:
Blavity Inc. is looking for an Associate Director, Live Events Client Operations. This position is responsible for driving strategic initiatives, product development, and operational excellence through data-driven analysis and cross-functional collaboration, with a particular focus on event management and business operations within the Black media and culture space. This role will partner closely with the COO and senior management team to develop and execute strategic initiatives, analyze market opportunities, and enhance product offerings while maintaining strong relationships across the organization to ensure seamless execution of both strategic and operational goals.
The ideal candidate has extensive event management experience and thrives in fast-paced environments, demonstrating exceptional analytical capabilities. They should be a natural leader who can transform complex data into actionable insights while maintaining the perfect balance of strategic thinking and operational excellence. Their ability to navigate ambiguity, coupled with their entrepreneurial spirit and cultural competence, will be key to success in this role.
This role will report directly to the Vice President, Live Events.
Responsibilities:
- Work closely with COO and senior management on product development, company strategy, operations and research/analysis
- Employ a hypothesis-driven approach to solve complex business problems and deliver insightful analysis of market opportunities for both current and upcoming products
- Build effective relationships with colleagues throughout the Blavity organization to support analysis of product performance based on multiple internal metrics including technical, financial, sales and strategic benchmarks
- Combine internal analysis with ongoing market research and competitive landscaping to advise pricing, partnerships and market opportunities for new and existing products
- Assist in drafting product requirements, strategic goals and mockups/prototypes for potential product innovations or strategic innovations
- Liaise with Business Operations and other departments to coordinate internship project(s)
Qualifications:
- Education: MBA or M.A. in Hospitality or related field
- Required Experience:
- 4+ yrs of event management in conferences or trade shows
- Preferred Experience:
- 2+ yrs managing people and teams
- Previous experience working in consulting, finance, media, or related high-growth start-up
- Technologies: Fluent in Microsoft Office, Google Suite, and Asana or comparable project management suite
- Additional Qualifications:
- Independent, entrepreneurial self-starter who is comfortable taking on a high level of responsibility
- Comfort with ambiguity and a proven love for transforming unorganized/complex data into rigorously structured, insight-oriented solutions
- High-energy, company-first, positive attitude; must be motivated to work hard in a fast-paced environment
- Excellent communication and analytical skills; outgoing and sociable; willing to wear multiple hats
- Naturally detail-oriented, with an obsessive need to document and communicate findings
- A healthy appreciation of GIFs and Black culture
Details:
- This is a fully remote, U.S.- based role. Occasional travel may be required.
- Candidates must be authorized to work in the U.S.
- Candidates must be available to work in at least 50% alignment with the Pacific Time Zone.
- The annual salary range for this role is $105,000 - $115,000.
To apply, please submit your resume and cover letter online at BlavityInc.com/Careers.
Blavity is committed to creating a diverse environment free of discrimination and harassment, and building a team that represents a variety of backgrounds, perspectives, and skills.
Blavity is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, HIV Status, veteran status, or any other status protected by the laws or regulations in the locations where we operate.
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The Associate Director, Live Events Client Operations leads strategic initiatives and product development at Blavity Inc., driving operational excellence through data analysis and cross-functional collaboration.